Dezert Lighting LLC Policy & Agreement

 

By accessing Dezert Lighting LLC, you hereby agree to be bound by terms and conditions and accept all disclaimers and limitations of liability expressed therein. Use of products sold through Dezert Lighting LLC is at the consumer's own risk. Proper installation and proper use of all products must be followed for optimal safety and performance. Dezert Lighting LLC does not accept responsibility for improper use, alterations, and installation of any products or services. All products sold and manufactured by Dezert Lighting LLC are for off-road use only.

Application

Dezert Lighting LLC does not take any responsibility for determining the correct application, application specifics, possible required add-ons, and possible restrictions of the use of our products. Dezert Lighting LLC is not responsible for 3rd party installation costs in case of warranty return/exchange. While we do not take any responsibility, we will gladly assist in every way possible to determine the correct products for your desired application.

Returns

Please be advised that any free shipping promotions used on the original order will be forfeited if the order is returned and the original shipping costs (paid or unpaid) will also be deducted from the refundable amount.  We are not responsible for return postage unless the return is required due to our mistake, in which case we will send a pre-paid shipping label. 

Due to the nature of our products, Dezert Lighting LLC does not accept returns on un-sealed HID bulbs or any items in our Closeouts section. We will also not accept any used or installed products back for returns or exchanges. Our standard restocking fee structure is outlined below. Please refer to our exchange and refund policies immediately below for important timelines. 

Tier 1: Perfect condition. (Unopened & like-new) = 90% refund or 100% store credit. 
      
Tier 2: Re-conditionable. (Packaging opened or damaged) = 80% refund or 90% store credit.        
Tier 3: Inability to restock. (Product & packaging both damaged) = 70% refund or 80% store credit.